Some of our tutors have contacted us saying they want to give parents and students the chance to chat with them about tuition or simply use the online classroom before booking a lesson.
From now you’ll be able to request a quick free video chat with a new tutor straight from their profile, and the best bit is that it’s completely free!
You’ll be able to identify if a tutor offers a free video chat if they have a badge that says ‘Free video chat’ on their profile below the tutor’s picture on the left-hand side of the page. To request a free video chat you just need to select the ‘Contact me’ option.
From here, you will see the option to message the tutor or request a free video chat!
You’ll then be taken to the tutor’s availability calendar, where you can select a timeslot suitable for yourself.
Tutors have selected a minimum notice period for video chat requests, this will vary between 4-24 hours before the start of the chat!
Once a tutor receives your request, they will book in the chat for you in our online classroom, or let you know if they can’t help. Our tutors are very busy, so you'll then need to confirm you can make it by entering your payment details.
No payment will be taken for the chat, these details are only needed to confirm the online classroom booking. If you wish to pay for lessons after your chat, you will be asked to confirm again at that point and you will not be charged automatically.
The free chat will usually last for around 15 minutes and will take place in our online classroom! Happy chatting!