- Ensure you have given permission to your browsers to allow for audio and video. When you join you will see a popup that asks you to allow access, press “Allow”.
- If you mistakenly block the camera and microphone you will see a little red cross through your camera in the URL bar at the top. Click on that. Now you’ll be asked to Allow Lessonspace access to your camera and microphone here. Select “Always allow” and reload your page. Once reloaded, you’ll rejoin the Space and everything should work.
You can use Setup > Device setup to make sure the correct sources are chosen.
Go to Setup > Troubleshooting to check if everything is working correctly. A little "!" icon on your video box usually indicates if something is not working properly.
If Troubleshooting says "Everything looks good!" then you're good to go!