Online lessons help and FAQs

Online Classroom Guide

• Getting Started With Online Tutoring
• Online Classroom for Tutors: A Brief Guide
• Online Classroom for Students: A Brief Guide
• What do I need to use the Online Classroom?
• How do I share my screen?
• How do I share a document?

Online Tuition FAQs

• How do I join my Online Lesson?
• Which browser should I use for online lessons?
• Can I use a mobile phone or tablet for online lessons?
• How can I improve my internet connection?
• How do I enable my microphone and camera?
• Do I need a headset with a microphone?

See all 7 articles

Online Tuition Troubleshooting

• My video/microphone isn’t working
• The Online Classroom audio isn’t working!
• The audio in the Online Classroom is delayed, fuzzy or echo-ey
• I’m hearing an echo (echo)!
• Uploading a document isn’t working
• The Online Classroom isn’t loading!