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  2. Online Lessons Help and FAQs

Online Lessons Help and FAQs

Online Classroom Guide

  • Getting Started With Online Tutoring
  • A Brief Guide to the New Online Classroom for Tutors
  • Online Classroom for Students: A Brief Guide
  • Video Guides to using different features in the Online Classroom
  • How can I manage my camera and microphone in the Online Classroom?
  • How can I share documents and images in the New Online Classroom?
See all 11 articles

Online Tuition FAQs

  • How do I join my Online Lesson?
  • What do you need to use our Online Classroom?
  • Can someone talk me through the new online classroom?
  • How do I enable my microphone and camera?
  • Do I need a headset with a microphone?
  • Can I enter and set up the classroom before my student enters and the lesson starts?
See all 12 articles

Online Tuition Troubleshooting

  • How do I improve my connection?
  • My video/microphone isn’t working
  • The Online Classroom audio isn’t working!
  • The audio in the Online Classroom is delayed, fuzzy or echo-ey
  • I’m hearing an echo (echo)!
  • The Online Classroom isn’t loading!
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